Privacy Policy
Utsavastu LLC ("Utsavastu," "we," "our," or "us") values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit utsavastu.com, purchase products, register for workshops or events, or otherwise interact with our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1. Information We Collect
We may collect information that you voluntarily provide when you:
- Create an account
- Place an order
- Register for a workshop or event
- Join our mailing list
- Contact us through forms or email
- Participate in promotions or surveys
- Name
- Billing and shipping address
- Email address
- Telephone number
- Payment information (processed securely through our payment providers)
- Purchase history
- Workshop registrations
- Gift recipient information (if provided)
- Any messages or comments you choose to send us.
This information may include:
2. Automatically Collected Information
2. Automatically Collected Information
When you visit our website, we may automatically collect information such as:
- IP address
- Browser type
- Device information
- Operating system
- Pages viewed
- Referring website
- Time and date of your visit
- Shopping cart activity
- Cookies and similar tracking technologies
3. How We Use Your Information
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Ship products
- Process workshop registrations
- Communicate regarding purchases or events
- Respond to customer inquiries
- Improve our website and customer experience
- Prevent fraud and unauthorized transactions
- Maintain business records
- Comply with legal obligations
- Send newsletters or promotional emails if you have opted in
You may unsubscribe from marketing emails at any time.
4. Payment Processing
4. Payment Processing
We do not store your complete credit or debit card information on our servers.
Payments are processed securely through trusted third-party payment providers. Those providers maintain their own privacy and security practices.
5. Shipping Information
To fulfill your orders, we share only the information necessary with shipping carriers and fulfillment partners, including:
- Name
- Shipping address
- Telephone number (when required)
- Email address (when required for delivery updates)
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep items in your shopping cart
- Remember your preferences
- Improve website performance
- Analyze visitor behavior
- Measure marketing effectiveness
7. Third-Party Services
We may use trusted third-party service providers to assist with:
- Website hosting
- Payment processing
- Shipping and fulfillment
- Email marketing
- Customer relationship management
- Website analytics
- Event registration
- Customer support
These providers receive only the information necessary to perform services on our behalf and are required to protect your information.
8. Information Sharing
We respect your privacy.
We do not sell, rent, or trade your personal information to third parties.
We may disclose information only:
- To trusted service providers assisting us
- To comply with legal requirements
- To protect our rights or property
- To investigate fraud or security issues
- In connection with a merger, acquisition, or sale of business assets
9. Email Communications
If you subscribe to our newsletter or marketing emails, we may send information about:
- New artwork
- Workshops
- Special events
- Promotions
- Product launches
- News from Utsavastu
You may unsubscribe at any time using the link included in every marketing email.
10. Data Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmitting or storing data electronically can be guaranteed to be completely secure.
11. Data Retention
We retain your information only for as long as necessary to:
- Complete transactions
- Maintain customer records
- Meet legal and tax obligations
- Resolve disputes
- Enforce our agreements
12. Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
If we become aware that such information has been collected, we will promptly delete it.
13. Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Request a copy of your data
- Withdraw consent where applicable
- Opt out of certain marketing communications
To exercise these rights, please contact us using the information below.
14. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be posted on this page with an updated Effective Date.
16. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Utsavastu LLC
Email: radartist@gmail.com
Website: https://utsavastu.com
